Four Leaders. One Room. The Same Blind Spot.
- Susan Robertson

- Mar 23
- 7 min read
Inside the moment high performers finally see what's been costing them the room
There is a moment I have witnessed hundreds of times across 35 years of coaching senior leaders.
It happens in a room — sometimes a boardroom, sometimes a coaching session, sometimes, like a few weeks ago, a workshop with four brilliant executives who had all, in different ways, hit a wall they couldn't explain.
The room goes quiet. And then you see it — that look. The slight forward lean. The eyes going somewhere inward.
It is the look of someone who just saw themselves clearly for the first time.
And every single time, what they are seeing is the same thing:
The strength that is now derailing them.
A strength that has a shadow, and that shadow has been making decisions and creating behaviors that are no longer useful.
Last year, four senior leaders attended my Build Your Executive Edge Derailers Workshop. A CRO candidate. A Director of Strategy pivoting to operations. A strategic VP navigating a career transition. And a first-generation executive with an impeccable track record.
Different industries. Different titles. Different stories. Same blind spot.
Within the first hour, here is what surfaced.
Four Executives. Common Derailers.
Bob — The Individualist.
A senior leader who built his career on solving problems himself. First-generation achiever. He figured out life on his own because he had to. Brilliant, accountable, always delivers. And then one day a colleague gave him feedback that stopped him cold: "It felt like you were just letting us make fools of ourselves while you stayed silent."
Bob had been quietly sitting in meetings with the right answer. Holding it. Perfecting it. Waiting until it was flawless before sharing it. His independence — the very thing that built his career — had become isolation. At the executive level, it looks a lot like arrogance.
Dan — The Rescuer-Caretaker.
A Director of Strategy and Operations who is, by every measure, exceptional. When something breaks, Dan fixes it — completely, beautifully, without burdening anyone else. His team loves him. His results speak for themselves. And yet every interview, every performance conversation, every positioning statement tells the same story: worker bee, not leader.
The insight that landed for him was brutal in its simplicity: his compassion — the thing his colleagues named as his greatest strength — was positioning him out of the room he was trying to enter. He was so busy taking care of everyone else's load that nobody could see his strategy. Including him.
Jim — The Devil's Advocate.
A strategic thinker who sees every angle of every decision. In the boardroom, it can look like resistance — or worse, like a leader who can't commit. The need to have enough information before he would move. The transformative insight Jim landed on was this: "If I'm not making mistakes, I'm not learning. And if I'm not learning, I'm not growing." He knew it intellectually. He just hadn't felt it yet.
Shelly — The Pressure Cooker.
A high-performing sales leader carrying the weight of real financial responsibility into every interview. Prepared. Credentialed. Committed. And something was leaking. A quiet internal pressure — the kind you can feel in a room before someone says a word — that was flipping the power dynamic before she even sat down. She named it herself: "I think it's coming across as desperation. And it's creeping out."
Four different people. Four different stories.
If you can name it, you can tame it.
The Commonality
Here is what all four had in common. None of their derailers were weaknesses. Every single one was a valuable strength that had quietly outgrown its usefulness in its current form. Bob's independence. Dan's compassion. Jim's thoroughness. Shelly's drive.
These are not things to eliminate. They are things to understand.
Because here is what nobody tells you in your performance review: your derailer isn't the thing you're doing wrong. It's the thing you're doing right — just past the point where it serves you.
The Law of Cause and Effect
Napoleon Hill called it the Law of Cause and Effect. Every behavior has a cause. And that cause is never the event in front of you — it's the belief beneath it. Belief creates thought. Thought generates emotion. Emotion drives behavior. Behavior creates impact — positive and negative. And impact, repeated over time, becomes your brand.
Most leaders try to manage the behavior. That's the last link in the chain — and the hardest one to control. The real leverage is at the beginning: the belief. Find that, and everything downstream can shift.
I ask every leader I work with to give their derailer a birth date. How long have you been doing this? When did this start? The answer is always the same: childhood. Early career. A moment when a certain behavior kept you safe, kept you moving, kept you proving something to someone — maybe even to yourself.
It worked. That's the whole problem. It worked so well that it became who you are.
And now, at the executive level, it's making noise in rooms where you need to be credible. It's creating a perception gap between how good you actually are and how you're actually landing. It's the thing behind closed doors that nobody says to your face — and it has nothing to do with your results.
Performance gets you to the table. Derailers decide whether you stay.
So what changes when you finally see your derailer?
Everything. Because the moment you can name the pattern, your brain stops being hijacked by it. Naming creates distance. Distance creates choice. And choice is where transformation lives.
Three Actions You Can Take
1. Name it.
Give your derailer a name that captures both sides of it — the strength and the shadow. Bob's was the Individualist. Dan's was the Rescuer-Caretaker. When you can name it without shame, you stop being at its mercy. You can watch it arrive. You can make a different decision.
2. Trace it back.
Behind every derailing behavior is a belief trying to protect something it loves. The question is whether it still needs protecting.
Inside the Build Your Executive Edge program, we take this further with a tool called the Core Beliefs Tracer — a guided exercise that walks you through your own chain: from the belief at the root, through your values, intentions, thoughts, and emotions, all the way to the behavior and its impact — both the positive it's been giving you and the cost it's been creating. When leaders complete it, something shifts.
They stop feeling ambushed by their own reactions. They can see the chain before it fires. And for the first time, they get to choose who shows up in the room — instead of leaving it to the part of them that's still back in first grade, trying not to get the spelling bee wrong.
3. Reframe it — with a "but."
Not the but that erases. The but that bridges.
For example, you may think, "I am an individualist — and that independence has built everything I have. But when I hold my thinking too long, I close people out. So next time, I will think out loud earlier."
Start with what's true and good. Name the cost honestly. Choose differently going forward. That sentence — repeated with conviction — is how the brain begins to rewire. Not through positive affirmations. Not through willpower. Through a story that's honest at both ends.
Those four leaders didn't walk away a list of things to fix. They walked away with a mirror — and for the first time, they could see the whole picture.
That is the work. Not performance improvement. Not brand management. Not interview prep.
The inside job that changes everything on the outside.
Life and Leadership: The Shadow Doesn't Stay at the Office
Here is what we rarely talk about: Our derailers don't clock out when you do.
Bob's Individualist doesn't just show up in the boardroom. It shows up at the dinner table — the one where he already knows the best route to take, the right school for the kids, the smartest financial decision. And he holds it. Perfects it. Waits. And his family, just like his colleagues, wonders if he is even present.
Dan's Rescuer-Caretaker doesn't stay in the office either. It's in every family gathering where he quietly absorbs the tension so no one else has to. Every friendship where he gives more than he ever receives. Every relationship where he is deeply needed — and deeply unseen. He takes care of everyone. No one takes care of him.
Jim's Devil's Advocate argues with the dinner menu. Shelly's Pressure Cooker brings the interview energy to every conversation that matters.
The pattern doesn't discriminate between professional and personal. It was never a work habit to begin with. It was a survival strategy. And survival strategies don't recognize boundaries.
The strength that built your career is the same strength shaping your relationships, your health, and your inner life. See the whole picture.
This is why the work of naming your derailer is not just a career move. It is a life move.
When Bob finally names the Individualist when he sees that his instinct to hold back isn't strength. In life, he starts to call his adult children more. He lets his partner in. He stops performing and starts connecting.
When Dan sees the Rescuer clearly when he understands that his compulsion to carry everyone's load is costing him his own career path he doesn't just reposition himself at work. He learns to receive. He discovers what it feels like to be known, not just needed.
This is what I mean when I say the inside job changes everything on the outside.
Not just the promotion. Not just the offer. The relationship. The presence. The life.
Leadership does not begin with a title. It begins with self-knowledge.
And self-knowledge does not stay contained in one corner of your life. It moves through everything — the way you love, the way you listen, the way you show up on a Sunday morning when no one is watching and nothing is at stake.
Ask yourself this: where else is my derailer showing up? Not just at work but — at home. In your closest relationships. In the quiet moments when you are most yourself. That is where the real work lives. And that is where the real freedom begins.
The mirror that four leaders looked into that day wasn't just reflecting their career.
It was reflecting their whole life. And that is the most important thing any of us can choose to see.
What's Next
If you read this and felt that quiet recognition — that's where we start.
The Build Your Executive Edge program goes exactly here. Into the unspoken patterns shaping your brand, your presence, and your promotability in ways you may not yet be able to see — but the people in the room with you already can.
If you're ready to see clearly — and decide, deliberately, how you want to lead from here — the link to join BYEE is below.
The room is waiting for you. Let's make sure you're ready for it.
Join our free Build Your Executive Edge Masterclass and gain the recognition you deserve. https://bit.ly/LINsltrP6





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